When experiencing a crisis intense mental and physical distress as well as feelings of fear, rage, isolation, and confusion are common. Immediate emotional support and practical assistance can help in order to cope more effectively with a crisis.
BWSS offers immediate, short-term help to survivors of violence in intimate relationships, childhood sexual abuse and adult sexual assault.
Crisis & Intake Line 604-687-1867 (Monday to Friday 10 am – 5 pm & Wednesdays 10 am – 8 pm)
The BWSS Crisis & Intake Line is staffed by trained workers. BWSS Crisis & Intake Line workers are knowledgeable and compassionate. They are available to provide emotional support, information about resources in the community, to help evaluate coping and provide specific information about coping and to help create a safety plan for women who are dealing with violence and/or the effects of abuse.
Violence and abuse take away our power, BWSS Crisis Line & Intake workers provide support from an empowerment model that is based on reclaiming power and making safe choices.
BWSS Crisis Line & Intake Line workers can also provide:
- Recognizing abuse and the dynamics of an abusive relationship
- Safety planning
- Advocacy
- Information about the role of Police and the Criminal Law System
- Legal remedies including protection orders
- Referrals to transition houses, lawyers, medical services, community support
- Referrals for specific support for immigrant women
- Referrals for specific support for First Nations women
BWSS Crisis Support is part of BWSS Community-based Victim Service Program which is funded by Ministry of Public Safety & Solicitor General Crime Prevention Victim Services Division.



























