Our Crisis Line team members are available to support you.

Call: 1-855-687-1868


A crisis can be described as an emotionally stressful event or traumatic change in a person’s life, an unstable situation of extreme danger or difficulty; a crucial or decisive point or situation; a turning point.

A crisis can involve threat of serious injury or death, or threat to people; damage to environment, animals, property; threat to financial welfare as well as physical, sexual or emotional abuse.

In times of crisis, intense mental and physical distress as well as feelings of fear, rage, isolation, and confusion are very common.

We can provide immediate emotional support and practical assistance to help you cope more effectively should you be experiencing a crisis.

BWSS offers immediate, short-term help to survivors of violence in intimate relationships, childhood sexual abuse and adult sexual assault.

CRISIS LINE 604-687-1867
Toll Free 1-855-687-1868


Our Crisis Line is staffed by trained workers.

BWSS Crisis Line workers are knowledgeable and compassionate. They are available to provide emotional support, resources in the community, to assess women in their coping strategies, to highlight their strengths and to help create a safety plan for women who are dealing with violence and/or the effects of abuse.

Violence and abuse take away our power.

BWSS Crisis Line & Intake workers assist women who have experienced crisis in reclaiming power and making safe choices.

BWSS Crisis Line workers can also provide:


Recognizing abuse and the dynamics of an abusive relationship


Safety planning




Information about the role of Police and the Criminal Law System


Legal remedies including protection orders


Referrals to transition houses, lawyers, medical services, community support


Specific support and referrals for Non-Status, Immigrant, and Refugee survivors and victims


Specific support and referrals for Indigenous survivors and victims

BWSS Crisis Support is part of BWSS Community-based Victim Service Program which is funded by Ministry of Public Safety & Solicitor General Crime Prevention Victim Services Division.

You can help us continue to offer these life-saving services

We responded to 94,736 requests for service from March 1, 2020 – March 31, 2022.
100% of your donation will go toward ending domestic, sexual, and intimate partner violence

On average, every 48 hours, a woman is killed in Canada by her intimate partner