Our Crisis Line team members are available 24 hours a day, 7 days a week, 365 days a year.


Call: 1-855-687-1868
Text: 604-652-1867
Email: intake@bwss.org

CRISIS LINE 604-687-1867
Toll Free 1.855.687.1868

A crisis can be described as an emotionally stressful event or traumatic change in a person’s life, an unstable situation of extreme danger or difficulty; a crucial or decisive point or situation; a turning point.

A crisis can involve threat of serious injury or death, or threat to people; damage to environment, animals, property; threat to financial welfare as well as physical, sexual or emotional abuse. In times of crisis, intense mental and physical distress as well as feelings of fear, rage, isolation, and confusion are very common.

We can provide immediate emotional support and practical assistance to help you cope more effectively should you be experiencing a crisis. BWSS offers immediate, short-term help to survivors of violence in intimate relationships, childhood sexual abuse and adult sexual assault.

CRISIS LINE 604-687-1867 Toll Free 1.855.687.1868
(24 hours a day, 7 days a week, 365 days a year)

Our Crisis Line is staffed by trained workers. BWSS Crisis Line workers are knowledgeable and compassionate. They are available to provide emotional support, resources in the community, to assess women in their coping strategies, to highlight their strengths and to help create a safety plan for women who are dealing with violence and/or the effects of abuse. Violence and abuse take away our power. BWSS Crisis Line & Intake workers assist women who have experienced crisis in reclaiming power and making safe choices.


BWSS Crisis Line workers can also provide:

  • Recognizing abuse and the dynamics of an abusive relationship
  • Safety planning
  • Advocacy
  • Information about the role of Police and the Criminal Law System
  • Legal remedies including protection orders
  • Referrals to transition houses, lawyers, medical services, community support
  • Specific support and referrals for immigrant women
  • Specific support and referrals for First Nations women


BWSS Crisis Support is part of BWSS Community-based Victim Service Program which is funded by Ministry of Public Safety & Solicitor General Crime Prevention Victim Services Division.

You can help us continue to offer these important services

Over 11,000 women accessed our crisis line and survivor support services last year.
Your gift will ensure that we can continue to provide this critical support.

Every week a woman in Canada is killed by her intimate partner. BWSS is working to change that.